{"id":9262,"date":"2024-10-04T11:26:47","date_gmt":"2024-10-04T15:26:47","guid":{"rendered":"https:\/\/mi-clos.com\/termes-et-conditions\/"},"modified":"2026-03-11T14:48:06","modified_gmt":"2026-03-11T18:48:06","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/mi-clos.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms &#038; conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9262\" class=\"elementor elementor-9262 elementor-6013\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ec95f0c e-flex e-con-boxed e-con e-parent\" data-id=\"3ec95f0c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3d31246f e-con-full e-flex e-con e-child\" data-id=\"3d31246f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a942344 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6a942344\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms &#038; conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c3d2ddc e-flex e-con-boxed e-con e-parent\" data-id=\"5c3d2ddc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40b0bba0 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"40b0bba0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reservation policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af18ee2 elementor-widget elementor-widget-text-editor\" data-id=\"af18ee2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Anyone wishing to stay at Mi-clos must make an online reservation in advance and receive an e-mail confirmation of the reservation made at Mi-clos.<\/p><p>There is no minimum number of nights required to make a reservation, except on weekends.<\/p><ul><li>Check-in time is 4:00 pm<\/li><li>Check-out time is 12:00 (noon)<\/li><\/ul><p>Earlier arrivals and departures are possible at an additional cost.<\/p><p>You must be of legal age according to provincial legislation to reserve one or more domes. In addition, you agree to make reservations only for your personal needs, as well as for those of any person whose stay you are authorized to reserve. All reservations made by you on mi-clos.com must be made in good faith and in compliance with the law. We reserve the right to cancel or modify a reservation in the event of any appearance of fraudulent or inappropriate conduct on your part, as well as any error or inaccuracy in the reservation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03547a1 e-flex e-con-boxed e-con e-parent\" data-id=\"03547a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d6c455 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0d6c455\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdfa5b6 elementor-widget elementor-widget-text-editor\" data-id=\"bdfa5b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Reservations made on the website become effective upon receipt of the reservation fee. In the event of refusal of authorization by the financial institution, Mi-clos reserves the right to cancel the reservation without compensation.<\/p><p>Mi-clos reserves the right to cancel any reservation in the event of a major situation, giving priority to relocation within the establishment, without compensation.<\/p><p>\u201cIn the event of a modification or cancellation of a reservation, the guest must notify Mi-clos in writing at least 30 days prior to the stay. Without such notice, the reservation amount will be retained in full. No refunds will be issued within 30 days of the arrival date. <strong>A 5% cancellation fee of the total reservation amount applies to any refund at all times.<\/strong><\/p><p>In the event of a no-show or last-minute cancellation, Mi-clos will claim 100% of the stay and will have the option of re-letting the dome from midday on the following day. These conditions also apply in the event of an error by the customer at the time of booking (error in date, number of domes, length of stay, etc.).<\/p><p>Check-in time is 4pm. Early arrivals are possible subject to dome availability. Written authorization is required for early arrivals.\u00a0<\/p><p>Departures must be made before 12:00 pm. No late departures without written authorization.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7084ac4 e-flex e-con-boxed e-con e-parent\" data-id=\"7084ac4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dc8df9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8dc8df9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Weather conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8321872 elementor-widget elementor-widget-text-editor\" data-id=\"8321872\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mi-clos is a four-season nature destination, and stays take place rain or shine. Weather conditions (rain, snow, freezing rain, storms, etc.) therefore do not constitute a valid reason for cancellation or refund.<\/p><p>In the event of exceptional weather conditions that may make access to the property difficult, we may, at our discretion and subject to availability, offer the possibility to move the stay to a nearby date. Rescheduling to far-off dates, future weekends, or high-demand periods is not possible.<\/p><p>Our goal is to offer reasonable flexibility when circumstances require it, while respecting the limited availability of our domes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf1801a e-flex e-con-boxed e-con e-parent\" data-id=\"bf1801a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf08ad4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"cf08ad4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lodging conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a39701a elementor-widget elementor-widget-text-editor\" data-id=\"a39701a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Mi-clos<\/strong> reserves the right to refuse entry to any customer whose dress is deemed indecent or negligent, as well as to any customer whose behavior is aggressive, noisy or improper, or who appears intoxicated. The same applies to customers whose behavior is contrary to public morality and order. Any customer expelled for these reasons will not be entitled to any refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d2402e e-flex e-con-boxed e-con e-parent\" data-id=\"9d2402e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97b9c08 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"97b9c08\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms of payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf12e18 elementor-widget elementor-widget-text-editor\" data-id=\"cf12e18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A deposit corresponding to 100% of the total amount of the accommodation, including taxes (GST, QST, taxes on accommodation), is required at the time of booking. Payment methods accepted are those offered by STRIPE.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6952a6a e-flex e-con-boxed e-con e-parent\" data-id=\"6952a6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c25c1a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4c25c1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Opening and service times<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a62bd50 elementor-widget elementor-widget-text-editor\" data-id=\"a62bd50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mi-clos reserves 48 hours for any request requiring special action by the team. Gift certificates may take up to 3 business days to be delivered. Service calls and text messages will be answered the same day for guests staying on site, and within a reasonable time for those staying in the future. The service phone line is primarily used to serve customers on the Mi-clos site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c3bcd7 e-flex e-con-boxed e-con e-parent\" data-id=\"1c3bcd7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d133a6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2d133a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Entry Code (Digital Keys)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e8a18f elementor-widget elementor-widget-text-editor\" data-id=\"4e8a18f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Unless otherwise agreed by Mi-clos in advance, guests may not access their dome before 4:00 p.m. on the day of arrival. An access code will be provided by Mi-clos for the duration of the stay.<\/p><p>Mi-clos reserves the right to access the dome during the stay. Mi-clos may enter the premises in the event of suspicion, a complaint, or a major issue. If the situation is not urgent, Mi-clos will notify the guest of the visit at least two hours in advance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc6d90b e-flex e-con-boxed e-con e-parent\" data-id=\"cc6d90b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5509688 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5509688\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Parking spaces<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dae7cc8 elementor-widget elementor-widget-text-editor\" data-id=\"dae7cc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mi-clos rental units offer, subject to availability, one individual parking space in front of each unit. Please note that these parking spaces are located on a steep slope, and a 4&#215;4 vehicle is recommended in unfavorable weather conditions.<\/p><p>All vehicles circulating on the property must be in good condition, including their tires. In winter, alternative parking is available for vehicles that do not have four-wheel drive.<\/p><p>Please note that Mi-clos is not responsible for towing services on the property at any time of the year. Furthermore, Mi-clos cannot be held responsible for theft or damage occurring in the parking area or on access roads.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf9adfe e-flex e-con-boxed e-con e-parent\" data-id=\"bf9adfe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6068dca elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6068dca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Equipment in the domes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7710515 elementor-widget elementor-widget-text-editor\" data-id=\"7710515\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The domes are equipped with various amenities to enhance short stays. Please note that Mi-clos does not provide additional bedding or extra items free of charge upon guest request. Additional fees may apply for such requests.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78018f8 e-flex e-con-boxed e-con e-parent\" data-id=\"78018f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6624a3a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6624a3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cleaning after departure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31d4885 elementor-widget elementor-widget-text-editor\" data-id=\"31d4885\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All stays include standard cleaning. Guests are required to place used towels on the shower floor, load the used dishes into the dishwasher, and start the dishwasher before departure.<\/p><p>However, additional cleaning requiring special attention or extra time will be charged at a rate of <strong>$100 per hour<\/strong>. These charges will be billed to the guest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37fc54a e-flex e-con-boxed e-con e-parent\" data-id=\"37fc54a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bae431b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"bae431b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Occupancy of the domes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1c9725 elementor-widget elementor-widget-text-editor\" data-id=\"a1c9725\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Guests may not allow third parties who have not been identified to Mi-clos to enter the domes without prior authorization. Guests may not sublet a dome or occupy the dome with more people than the maximum capacity allowed for that unit.<\/p><p>Mi-clos is a quiet retreat and any commercial activity is strictly prohibited. In the event of non-compliance with this rule, the guest must pay the full rental fee and leave the premises immediately.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69bc73e e-flex e-con-boxed e-con e-parent\" data-id=\"69bc73e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-868eb7a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"868eb7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Noise and disturbances at Mi-clos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fa9b94 elementor-widget elementor-widget-text-editor\" data-id=\"4fa9b94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To preserve the tranquility of our property, causing noise or disturbances is strictly prohibited. Any guest who disturbs other guests will be contacted and asked to stop the behavior. If the issue persists, the guest will be required to leave Mi-clos immediately without any refund.<\/p><p>All noise must cease between <strong>10:00 p.m. and 7:00 a.m.<\/strong><\/p><p>It is also prohibited to use speakers or any other sound-emitting devices outside the domes, including car sound systems. Guests who do not comply with this rule will be required to leave the property.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bbdbb2 e-flex e-con-boxed e-con e-parent\" data-id=\"6bbdbb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd219c4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"fd219c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responsibility on the property<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b06edb elementor-widget elementor-widget-text-editor\" data-id=\"4b06edb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If a guest is accompanied by a minor, they are responsible for supervising the minor and ensuring that no damage is caused to the equipment and amenities provided.<\/p><p>Any damage caused by the guest or minors under their supervision will be charged to the guest, including repair and replacement costs.<\/p><p>Any alteration to the design or layout of the property is prohibited. Guests who intentionally or accidentally damage equipment, furniture, or items belonging to the domes will be responsible for covering all replacement, repair, and associated management costs.<\/p><p>Mi-clos reserves the right to charge guests for any damages caused during their stay. If additional fees are required, an invoice will be issued.<\/p><p>If guests leave the dome in an unacceptable condition, Mi-clos will charge an additional cleaning fee as stated above.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-100592b e-flex e-con-boxed e-con e-parent\" data-id=\"100592b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cbff89 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5cbff89\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prohibited Items: smoking, cannabis and vaping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0801928 elementor-widget elementor-widget-text-editor\" data-id=\"0801928\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Smoking is strictly prohibited in all areas (private and common) of Mi-clos, including the balconies of the domes. Failure to comply with this rule may result in an additional charge of <strong>$750<\/strong>, and legal action may be taken in the event of smoke-related damage.<\/p><p>The use of <strong>vaping devices<\/strong>, <strong>candles<\/strong>, <strong>and incense<\/strong> is also prohibited.<\/p><p>Any unnecessary triggering of the fire alarm caused by failure to follow these rules may result in a <strong>$1000 fee<\/strong> charged to the guest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed35739 e-flex e-con-boxed e-con e-parent\" data-id=\"ed35739\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f41d526 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f41d526\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pets and wildlife<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90ba211 elementor-widget elementor-widget-text-editor\" data-id=\"90ba211\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Only dogs are permitted in the domes. Guests must reserve and pay the <strong>$70 pet cleaning fee<\/strong> during checkout. Only one <strong>dog per dome<\/strong> is allowed.<\/p><p>You may also encounter the owners\u2019 dog, <strong>Jackie<\/strong>, who is very friendly. However, it is strictly forbidden to allow her into your dome or to feed her. Cats and other domestic animals are not permitted.<\/p><p>Mi-clos is located next to <strong>Mont-Orford National Park<\/strong>, and many wild animals are present on the property. It is strictly prohibited to feed any animals encountered on the property, whether domestic or wild.<\/p><p>Additionally, guests must not leave bags, food, or food packaging anywhere on the property, including on terraces or outdoor spaces of the domes.<\/p><p>You definitely do not want to come face-to-face with a <strong>bear or a coyote<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4041b9b e-flex e-con-boxed e-con e-parent\" data-id=\"4041b9b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc0d0e9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"bc0d0e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Forgotten personal items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a07816b elementor-widget elementor-widget-text-editor\" data-id=\"a07816b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Forgotten or abandoned items may be sold in accordance with applicable law. If a guest wishes to have their belongings returned by mail or courier, they must be sent with tracking and insurance for valuable items, and shipping costs must be paid by the guest.<\/p><p>Items left unclaimed after <strong>30 days<\/strong> may be discarded or recycled.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b11d172 e-flex e-con-boxed e-con e-parent\" data-id=\"b11d172\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b6692b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"6b6692b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Damage to domes or property<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6359a1 elementor-widget elementor-widget-text-editor\" data-id=\"d6359a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Guests must use the dome and the equipment provided in a reasonable manner. Domes are inspected before each stay to ensure proper functioning and general condition.<\/p><p>If a guest notices any issue, it must be reported to Mi-clos immediately. Guests are responsible for maintaining the dome and its equipment in good condition during their stay.<\/p><p>In the event of damage, Mi-clos reserves the right to charge the guest for the cost of repairs or replacement of damaged items. If damage is discovered after the guest\u2019s departure, repair or replacement costs will be charged to the guest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8188de1 e-flex e-con-boxed e-con e-parent\" data-id=\"8188de1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5529071 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5529071\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Claims and complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02b175a elementor-widget elementor-widget-text-editor\" data-id=\"02b175a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Guests must report any dissatisfaction regarding the quality of services provided by Mi-clos immediately. However, guests may not submit complaints after the fact regarding issues related to the condition of their accommodation.<\/p><p>If no complaint is made within <strong>48 hours following the end of the stay<\/strong>, the guest will be considered to have waived any claim against Mi-clos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58f42f6 e-flex e-con-boxed e-con e-parent\" data-id=\"58f42f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d6b8b3 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2d6b8b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Limitation of liability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-250d9aa elementor-widget elementor-widget-text-editor\" data-id=\"250d9aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Under no circumstances shall Mi-clos be held responsible for any direct or indirect damage, loss, or injury resulting from the use of the property or these terms and conditions.<\/p><p>Furthermore, no guarantee is given regarding the accuracy of information about the property or its uninterrupted operation. By using the property, you fully assume the risks of any direct or indirect damage, loss, or injury that may result from such use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c7be7d e-flex e-con-boxed e-con e-parent\" data-id=\"0c7be7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e85790 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4e85790\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Acceptance of rules and terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e794094 elementor-widget elementor-widget-text-editor\" data-id=\"e794094\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All reservations at Mi-clos are subject to these rules. Any stay implies acceptance of the Mi-clos rules and policies.<\/p><p>Failure to comply with the above provisions will result in the <strong>immediate termination of the agreement<\/strong> and the charging of any associated fees. In such cases, the guest must leave the premises immediately without any compensation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f06eeab jkit-sticky-element--enabled e-con-full e-flex jkit-sticky-element-on--down jkit-sticky-position--sticky e-con e-parent\" data-id=\"2f06eeab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jkit_sticky_top_position&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;jkit_sticky_device&quot;:[&quot;desktop&quot;]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fea9526 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3fea9526\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We are here to help you<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e836d4f elementor-widget__width-auto elementor-invisible elementor-widget elementor-widget-jkit_button\" data-id=\"3e836d4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:&quot;400&quot;}\" data-widget_type=\"jkit_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-button  icon-position-before jeg_module___6a8e76645a157\" ><a href=\"\/en\/contact\/\" class=\"jkit-button-wrapper\">Ask a question<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reservation policy Anyone wishing to stay at Mi-clos must make an online reservation in advance and receive an e-mail confirmation of the reservation made at Mi-clos. There is no minimum number of nights required to make a reservation, except on weekends. Check-in time is 4:00 pm Check-out time is 12:00 (noon) Earlier arrivals and departures [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-9262","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions pos\u00e9es fr\u00e9quemment (FAQ) | D\u00f4mes mi-clos<\/title>\n<meta name=\"description\" content=\"Est-ce que le spa est priv\u00e9 ou commun? Peut-on amener un chien? Y a-t-il des sentiers sur le domaine? 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